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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tana Ivey

Tana Ivey

February 5, 2026

5  out of  5
rating by Tana Ivey
"Karla Deville-Bowie at Kenny Smith office is the best! I have worked with this office for many years and if we need anything Kenny and Karla is there to help, most of the time they know what we need before we even call. Give Karla a call and she will handle things for you! Thank you, Kenny Smith, Karla Deville-Bowie and all the staff for making things easier for us at Floors Unlimited of Alexandria."
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Bubba Krischke

February 4, 2026

5  out of  5
rating by Bubba Krischke
"Karla has been there for us any time we need something or have questions. We greatly appreciate all that Kenny Smith insurance does for us."
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John Bennett

January 28, 2026

5  out of  5
rating by John Bennett
"Great nice people and very pleasant"
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Clayton Steortz

December 18, 2025

5  out of  5
rating by Clayton Steortz
"Heather Dean is always attentive, responsive, and helpful with whatever needs arise. I have my auto, home, equipment and business insurance with State Farm and Heather is one of top reasons for that."
We responded:
"Clayton you are easy to work with, and we appreciate your business and your loyalty. Please let us know if you need anything at all."
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Owen Malone

December 17, 2025

5  out of  5
rating by Owen Malone
"My rep that I talk with on all my insurance needs and questions is with Karla. She is always there to help me with anything I bring to her. Kenny is one lucky agent to have her"
We responded:
"You better believe I am one lucky agent!!! I have been blessed with a team that prides itself in taking care of people. Thank you, Owen."
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James Clarksr

December 12, 2025

5  out of  5
rating by James Clarksr
"They or great people in there and they make sure they help in any way they can and make sure they get the lowest price possible thanks kenny smith and all his staff"
We responded:
"We appreciate the compliments and are so happy we get to help you. "
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Kathy Wempren

October 30, 2025

5  out of  5
rating by Kathy Wempren
"Karla is always so helpful."
We responded:
"I will be sure to share with her. We take great pride in our personal relationships and individual service. I love it when I hear someone ask to speak to the same person. That means they are taking care of people. Thank you for the 5 star review. "
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Charlea Edwards

October 17, 2025

5  out of  5
rating by Charlea Edwards
"Everyone that works there are so sweet and always go above and beyond to help fix any problem or help you understand anything!"
We responded:
"Thank you so much. We appreciate you and love seeing the boys."
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Lance Lacaze

October 14, 2025

5  out of  5
rating by Lance Lacaze
"Great staff and Kenny is the man!"
We responded:
"Thanks Lance. We appreciate you."
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Angel Evans

October 13, 2025

5  out of  5
rating by Angel Evans
"We love working with Kenny and his staff and have been using them for over 20 years. They are always professional and knowledgeable about our insurance needs."
We responded:
"We love working with you and Chris as well. Thank you for trusting us with your insurance needs."
Profile photo of Kaneedra Carter

Kaneedra Carter

October 13, 2025

5  out of  5
rating by Kaneedra Carter
"The very best agent and office employees ever... s/o to Kenny, Brittany, and Mrs Carla"
We responded:
"Thank you so much. We have the BEST CUSTOMERS and appreciate you Kaneedra."
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BDC Tree Service

October 13, 2025

5  out of  5
rating by BDC Tree Service
"has been my Agent since I was 18 years old has always handled business"
We responded:
"Appreciate you trusting us all these years. We appreciate your business. I am not going to put your age on here but that was a long time ago. LOL!!!"
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Amanda Dupar

October 1, 2025

5  out of  5
rating by Amanda Dupar
"Kenny Smith has been my agent for 21 years. He and his staff (especially Mrs Karla) go above and so far beyond for their customers! They will always be in the forefront with any issue, complete with answers to any questions. THEY are always willing to bridge the gap between the customer and the agency!! I absolutelynlove this firm!!!"
We responded:
"Thank you so much. We take pride in our customer service and the relationships we build with our customers."
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Monica Moore

October 1, 2025

5  out of  5
rating by Monica Moore
"Mrs Karla is amazing!!!"
We responded:
"I have to agree. I am blessed to have some amazing people work with me. We appreciate YOU Monica."
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Roger Newland

October 1, 2025

5  out of  5
rating by Roger Newland
"I’ve been a customer for over 20 years and have always felt like family. The service is unmatched and they always go above and beyond. Amazing group of people!"
We responded:
"We love helping you Roger... I think it has been 23 years now, LOL!!! "
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Jason Parks

September 30, 2025

5  out of  5
rating by Jason Parks
"The professionalism and knowledge that Kenny Smith-State Farm and his Team provide is second to none! I recently had an inquiry concerning auto coverage and Karla DeVille-Bowie assisted me and provided options that best suited my scenario. I truly appreciate the service they provide to their customers."
We responded:
"Jason, we love helping you and we appreciate your business. THANK YOU!!!"
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David Hudson

September 30, 2025

5  out of  5
rating by David Hudson
"Kenny has been very helpful with all my insurance needs"
We responded:
"David, it is our honor and pleasure to work with you. Thank you so much."
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Stacy Peacher

September 30, 2025

5  out of  5
rating by Stacy Peacher
"Kenny and Karla always go out of their way to take care of my personal and business needs. Will never go anywhere else."
We responded:
"Stacy, we appreciate your loyalty and love working with you. Thank you for everything you do for us as well."
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Julie Hernandez

May 28, 2022

5  out of  5
rating by Julie Hernandez
"I love the people and service here!"
We responded:
"Thank you so much Julie. We love working with you and all of our customers. We appreciate your loyalty and look forward to many more years of serving you."
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Howard C

November 16, 2021

4  out of  5
rating by Howard C
"Very helpful with an accident that my son had and gave us the information as to the handling he vehicle he totaled."
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Rebecca Cooper

June 22, 2021

5  out of  5
rating by Rebecca Cooper
"Kenny and his team are great at listening to our families needs and sharing their knowledge of how best to protect our family and our future!! They truly care, they are not just trying to sell me a policy that I do not need! Super friendly, understanding and professional!!"
We responded:
"Thank you so much for your review. THIS IS OUR GOAL!!! We truly want what is best for our customers and we love helping them."
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Christy Charrier

April 7, 2021

5  out of  5
rating by Christy Charrier
"My fav agent, the whole office staff are great!!"
We responded:
"Wow!!! Thank you for trusting us to help you. We appreciate your review."
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Sharon Lott

February 11, 2021

5  out of  5
rating by Sharon Lott
"Great employees and great service!!"
We responded:
"I am blessed with a wonderful team of people that love taking care of my customers. They are all very experienced and take pride in what they do."
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Samantha Nugent

October 11, 2020

5  out of  5
rating by Samantha Nugent
"Always friendly, customer service is phenomenal."
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Rene G

October 9, 2020

5  out of  5
rating by Rene G
"Always great service. Agents strive to make you the best offers."